One of the most significant frustrations for the business was the poor performance of its infrastructure, which would fail constantly. IT support and maintenance was provided by a contractor who came into the office once a week. This meant that if there were any issues, there could potentially be a significant delay before they were resolved.
New America Power is also growing rapidly; adding 25 per cent to its size at the beginning of the year. It had plans to add another 20 people to its workforce which meant, it needed a IT solution that would be scalable and future proof. A solution that enabled new locations to be brought online quickly, and enable remote working.